COMPLAINTS

This survey is intended to provide METRO with feedback about our service. If you have a specific complaint, please send your comments to
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Visitors Counter
Rider Survey 1

Tell us about your experience riding on METRO. Please complete this brief survey. If your comments below address a specific experience, please provide the following details about your METRO bus ride:


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Date you took the bus

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What Route did you take?

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Inbound or Outbound?

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Time of day?

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1) How often do you ride METRO? (*)




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2) Do you usually use: (*)




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Other Payment

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3) Main reasons for riding METRO






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Other Reason

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4) Was the bus operator polite & helpful? (*)



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Please Explain

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5) Did the bus operator call out stops along the route?

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6) Have you called our office to ask for assistance or visited our website for information? Was the information that you received helpful? Please explain.

Please explain

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7) Is our service on schedule?





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Please explain

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8) Do you have comments about our service or specific changes that you would recommend?

Please explain

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Please complete this information to enter a drawing for a METRO TenRide Ticket or gift certificate.

Name

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Address

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City

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State

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Zip

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Email

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Phone

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THANK YOU! Click here to submit the survey.