Title VI Notification Procedures


The Greater Portland Transit District (METRO) Title VI notification is as follows:

Your Rights Under Title VI of the Civil Rights Act of 1964

"No person in the United States shall, on the ground of race, color, or national origin, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving Federal financial assistance."


To find out more about METRO's non-discrimination procedures or to file a complaint, please contact 207-774-0351.

Procedures for filing a complaint:

Members of the public who believe they have been the subject of discrimination can file a written and signed complaint up to 180 days from the date of the alleged discrimination.

Any individual, group of individuals or entity that believes it has been subjected to discrimination probhited under Title VI may file a complaint by completing the METRO complaint form below (Attachment A)

Your complaint must be signed and dated.
Please submit your complaint to the address stipulated below:

General Manager
Greater Portland Transit District METRO
114 Valley Street
Portland ME  04102


Attachment A presents copy of the complaint form.

Members of the public can also access complaint forms and instructions at METRO's Congress/Elm Street Transit Center, main office located and 114 Valley Street, Portland 04102, and by clicking the above link. Hard copy forms and instructions can also be mailed upon request.

In the case where a complainant is unable or incapable of providing a written statement, a verbal complaint of discrimination may be made to the Transportation Manager. Under these circumstances, the complainant will be interviewed, and the Transportation Manager will assisnt the complainant in converting the verbal allegations into writing.

Public Notification Procedures
Greater Portland Transit District (METRO) posts its Title VI notification on its website (above) and in a Title VI brochure, which it distributed at the METRO office (114 Valley St., Portland) and the METRO Pulse (transit center/hub at 21 Elm St. in Portland).

An abbreviated Title VI notice is included in our Multi-Lingual Ride guide and Transit Guide.

Attachment B presents a copy of the Title VI brochure

METRO Title VI PROGRAM - March, 2016

Wednesday the 24th. 114 Valley Street Portland, ME 04102 (207) 774-0351
Copyright 2012